The Singapore Experience Awards 2013 Winners


The 2013 Singapore Experience Awards gala ceremony honoured outstanding individuals and organisations with top awards of the tourism industry. Held at the Singapore Marriot Hotel, the evening was graced by Guest-of-Honour President Tony Tan Keng Yam. Into its fifth year, the Awards recognises those who exemplify holistic experience delivery, and have gone that extra mile to create and deliver business, product and service excellence.

The Singapore Experience Awards 2013 Winners:
Association Conference of the Year
15th World Conference on Tobacco or Health, Health Promotion Board, Singapore and MCI Group Asia Pacific Pte Ltd

Exhibition of the Year
WasteMet Asia 2012, Waste Management and Recycling Association of Singapore

Leisure Event of the Year
Chingay Parade Singapore 2012, People’s Association

Meeting of the Year
Amway Taiwan 2012 Leadership Seminar, MCI Group Asia Pacific Pte Ltd

Trade Conference of the Year
SingTel i.luminate 2012, SingTel Group Enterprise

Best Singapore Experience Story – Broadcast
Master Coming by Yang Xiaoqing, Traveler, China

Best Singapore Experience Story – Digital
“Singapore in 24 hours” by Thang Ngo, Noodlies, Australia

Best Singapore Experience Story – Print
“Out of the Melting Pot” by Jill Dupleix and Terry Durack, Sydney Morning Herald Traveller, Australia

Most Innovative Marketing Initiative
Pandamonium Hits Singapore by Wildlife Reserves Singapore

Best Business Event Service Experience
The Fullerton Hotel for NBC Universal International Leadership

Best Business Event Venue Experience
Marina Bay Sands

Best Dining Experience
L’Atelier de Joël Robuchon, Resorts World Sentosa

Best Education Experience (Tourism & Hospitality)
Institute of Technical Education College West

Best Enrichment Experience
Cultural Cooking Class, Food Playground

Best Healthcare Experience
Mount Elizabeth Hospitals

Best Hotel Experience
Capella Hotel Singapore

Best Nightspot Experience
Zouk Club

Best Shopping Experience

Best Travel Experience
– Changi WWIITM – A Changi Museum War Trail, Journeys Pte Ltd and The Changi Museum
– Wild Discoverer Tour, Singapore Zoo, Wildlife Reserves Singapore

Best Visitor Attraction Experience
Night Safari, Wildlife Reserves Singapore

Customer Service – Food & Beverage
Mark Alvarez Lim, Port Belly, Port of Lost Wonder, Sentosa Leisure Group

Customer Service – Hotel
Cory Ann Wright, Garden Wing, Shangri-La Hotel, Singapore

Customer Service – Nightspot
Samuel Lee, 1-Altitude

Customer Service – Retail
Lim Miao Ling, That’s A Wrap Store, Universal Studios Singapore, Resorts World Sentosa

Customer Service – Tour Guiding
Heng Khiam Seng Desmond, Golden Travel Services Pte Ltd

Customer Service – Transport (Taxi)
Tan Poh Seng, Comfort Transportation Pte Ltd

Customer Service – Visitor Attraction
Grace Christine M. Jamuna Rani, Universal Studios Singapore, Resorts World Sentosa

Business Event Ambassador
Dr Perry Shum, Director/Professor, Photonics Centre of Excellence, School of Electrical and Electronics Engineering, Nanyang Technological University

Tourism Entrepreneur of the Year
Mr Olivier Bendel, CEO, Déliciae Hospitality Management Pte Ltd

Lifetime Achievement for Outstanding Contribution to Tourism
Mr Robert Khoo, Retired NATAS Group CEO

Breakthrough Contribution to Tourism
Gardens by the Bay