The 2013 Singapore Experience Awards gala ceremony honoured outstanding individuals and organisations with top awards of the tourism industry. Held at the Singapore Marriot Hotel, the evening was graced by Guest-of-Honour President Tony Tan Keng Yam. Into its fifth year, the Awards recognises those who exemplify holistic experience delivery, and have gone that extra mile to create and deliver business, product and service excellence.
The Singapore Experience Awards 2013 Winners:
Association Conference of the Year
15th World Conference on Tobacco or Health, Health Promotion Board, Singapore and MCI Group Asia Pacific Pte Ltd
Exhibition of the Year
WasteMet Asia 2012, Waste Management and Recycling Association of Singapore
Leisure Event of the Year
Chingay Parade Singapore 2012, People’s Association
Meeting of the Year
Amway Taiwan 2012 Leadership Seminar, MCI Group Asia Pacific Pte Ltd
Trade Conference of the Year
SingTel i.luminate 2012, SingTel Group Enterprise
Best Singapore Experience Story – Broadcast
Master Coming by Yang Xiaoqing, Traveler, China
Best Singapore Experience Story – Digital
“Singapore in 24 hours” by Thang Ngo, Noodlies, Australia
Best Singapore Experience Story – Print
“Out of the Melting Pot” by Jill Dupleix and Terry Durack, Sydney Morning Herald Traveller, Australia
Most Innovative Marketing Initiative
Pandamonium Hits Singapore by Wildlife Reserves Singapore
Best Business Event Service Experience
The Fullerton Hotel for NBC Universal International Leadership
Best Business Event Venue Experience
Marina Bay Sands
Best Dining Experience
L’Atelier de Joël Robuchon, Resorts World Sentosa
Best Education Experience (Tourism & Hospitality)
Institute of Technical Education College West
Best Enrichment Experience
Cultural Cooking Class, Food Playground
Best Healthcare Experience
Mount Elizabeth Hospitals
Best Hotel Experience
Capella Hotel Singapore
Best Nightspot Experience
Zouk Club
Best Shopping Experience
TANGS
Best Travel Experience
– Changi WWIITM – A Changi Museum War Trail, Journeys Pte Ltd and The Changi Museum
– Wild Discoverer Tour, Singapore Zoo, Wildlife Reserves Singapore
Best Visitor Attraction Experience
Night Safari, Wildlife Reserves Singapore
Customer Service – Food & Beverage
Mark Alvarez Lim, Port Belly, Port of Lost Wonder, Sentosa Leisure Group
Customer Service – Hotel
Cory Ann Wright, Garden Wing, Shangri-La Hotel, Singapore
Customer Service – Nightspot
Samuel Lee, 1-Altitude
Customer Service – Retail
Lim Miao Ling, That’s A Wrap Store, Universal Studios Singapore, Resorts World Sentosa
Customer Service – Tour Guiding
Heng Khiam Seng Desmond, Golden Travel Services Pte Ltd
Customer Service – Transport (Taxi)
Tan Poh Seng, Comfort Transportation Pte Ltd
Customer Service – Visitor Attraction
Grace Christine M. Jamuna Rani, Universal Studios Singapore, Resorts World Sentosa
Business Event Ambassador
Dr Perry Shum, Director/Professor, Photonics Centre of Excellence, School of Electrical and Electronics Engineering, Nanyang Technological University
Tourism Entrepreneur of the Year
Mr Olivier Bendel, CEO, Déliciae Hospitality Management Pte Ltd
Lifetime Achievement for Outstanding Contribution to Tourism
Mr Robert Khoo, Retired NATAS Group CEO
Breakthrough Contribution to Tourism
Gardens by the Bay